How to Stop a Water Leak

 

If you have a leak or burst:

 

1. Turn off the stop tap

2. Limit damage

3. Inform us

If you have water leak it's important that you turn off the water supply to the flat immediately and try to limit any damage that may be caused. 

 

The Stop Tap location was indicated to you at Check In.

 

It is also written down for you in the information section near the back of your tenancy agreement.

 

It is also written down for you in your "Property Information & Instructions" folder.

 

You can mop up water by using towels and then ringing out the water into the bath or loo.

 

 

Please then report the problem to us using the "maintenance problem" or "contact" forms.

 

In an emergency please also refer to the emergency contacts listed in your tenancy agreement and in your "Property Information & Instructions" folder.