How your own checks and repairs

Here's how to deal with some day to day maintenance....


If you need help please just use our Maintenance Problem form.


Stop a Water Leak


Turn off the water supply at the Stop Tap.


Limit Damage.




Bolier Problems


If your Boiler has stopped working or is displaying flashing lights:


Click here to problem solve!



How to use your storage heaters



Video help

Deal with mould & condensation


Dealing with Condensation & Mould



Video help

Mould. Condensation. Damp.
This leaflet tells you about mould caused by condensation and damp. It explains what causes it and what you can do to prevent it.
Damp Booklet.pdf
Adobe Acrobat document [7.2 MB]

Keep warm & avoid frozen pipes!

Cold weather reminders
When the weather gets cold its time to ensure that your heating is working efficiently and that you are not at risk of pipes freezing.
Cold weather reminder.pdf
Adobe Acrobat document [49.1 KB]

If you need help the quickest way to contact us is by filling in the forms in our Tenants Area or you can contact us via whatsapp, viber or Line.