Tenants Area

Useful information, Maintenance Reporting forms, Tenancy management. Its all here! Please remember to visit regularly.

IMPORTANT COVID 19 NOTICE

Currently the time taken between you reporting a problem and an engineer attending to the repair is very extended. So it is important that you report any issues to us as soon as you notice them.

In the mean time why not take a look at the rest of this page to see if there is a relevant "help article".

Report a maintenance problem to us

Emergency - Maintenance

Replace Smoke Alarm Battery

Stop a Water Leak

Solve Boiler Problems

Plumbing or Electrical Problem?

What to do if you're Locked Out?

Maintenance Problem

General Information

Community Police Team

Problem Neighbour?

How to.....

How to do your own Checks & Repairs

Replace Smoke Alarm Battery

Change a Light Bulb

Can I decorate?

Avoid Condensation, Mould & Damp

How to use Electric Storage Heaters

You Tube Video

Manage Your Tenancy

Change Utility Supplier

Update Contact Details

Notice to End Tenancy

Extend Tenancy

Make a Payment

Deposit Protection

Privacy

Information Sheets

Avoid Blocked Drains

Avoid Blocked Drains
Reminders to be aware what is flushed down the loo
Drainage Instructions.pdf
Adobe Acrobat document [57.0 KB]

Deal with Mould & Condensation

Damp & Condensation Leaflet
Leaflet containing advice about the prevention of mold caused by damp and condensation.
Damp.pdf
Adobe Acrobat document [7.2 MB]

Keep warm & avoid frozen pipes!

Cold weather reminder
Reminders of how to prevent damage to the property during cold weather.
Cold weather reminder.pdf
Adobe Acrobat document [48.9 KB]

Be Legionella aware

Be Legionella Aware
Find out about Legionella and how to mitigate risk.
Legionella.pdf
Adobe Acrobat document [404.2 KB]